We’re introducing one of the most important upgrades to the PushEngage WordPress plugin to date — a powerful multi-channel Chat Widget that helps you convert visitors into customers through real conversations.
This update gives your audience more ways to reach you instantly, wherever they already spend their time online. Faster answers. Higher intent. Better outcomes.
Send Multichannel WooCommerce Messages Today!
Push and WhatsApp messaging are super effective, low-cost marketing tools to help you grow your repeat traffic, engagement, and sales on autopilot.
What’s New?
The PushEngage Chat Widget now supports 22 communication channels, giving customers complete control over how they start a conversation:
| Category | Channels |
|---|---|
| Messaging & Social | WhatsApp, Messenger, Instagram DM, Instagram Page, Twitter, Snapchat, TikTok |
| Mobile Messaging | SMS, Telegram, LINE, Viber, WeChat |
| Direct Contact | Phone, Email |
| Local Discovery | Google Maps, Waze |
| Professional | |
| Regional | VKontakte |
| Team Collaboration | Slack, Discord, Microsoft Teams |
| Custom | Add any channel you need |
Available now on WordPress. SaaS rollout coming soon for all websites.
Instead of forcing users into one communication path, you let them choose the channel that fits their urgency and comfort level.
How It Helps You Win
This Chat Widget goes beyond simple “chat bubbles.” It’s built for measurable business impact:
- Schedule conversations with customers ready to buy
- Assign and manage chats across multiple agents
- Trigger the widget based on behavior, location, or stage in the funnel
- Capture leads from every touchpoint
- Analyze response performance and conversion outcomes
It’s not just reactive customer support. It’s an engine for demand, trust, and revenue.
Coming Soon for Everyone
This release is currently exclusive to WordPress. We’re rolling out the standalone SaaS version next, bringing these features to all websites and storefronts.
If you’re not on WordPress, you’ll be able to enable this soon — and it will plug directly into your existing PushEngage account.
Start More Conversations. Close More Deals.
Your customers are ready to connect. They just need you to meet them where they are. Update your WordPress plugin to the latest version and enable the Chat Widget inside PushEngage.
What Else?
You can get started for free. But if you’re serious about growth, check out our paid plans for high-converting automations and advanced features.
We know that growing a business is hard work. At PushEngage, we’re always looking to improve our product and your experience. We launched this new feature to help you get even more value out of PushEngage.
Thank you so much for reading this announcement.
If you have any questions, our Customer Success team is here to help. Just start a conversation on Live Chat or check out our contact page.
And thank you for using PushEngage. Whether you’re using the free version or the Enterprise version, you’re just as important to us. The new templates are meant to help you succeed, and we wish you all the very best.
Let us know your thoughts in the comments below, and if you haven’t already, get started with PushEngage today!
