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Agent Scheduling for Chat A chat option no one answers is worse than none. The PushEngage chat widget routes visitors to WhatsApp, Messenger, email, or SMS, the channels your team already answers, with no hosted inbox to staff. Agent scheduling … Continue reading
Monday morning, stand-up. Someone asks how push did last week. You know your all-time subscriber count and your lifetime click total off the top of your head — but neither one answers the actual question. Was last week better or … Continue reading
Every Monday at 9 a.m., your retention team wants three numbers before the stand-up call ends: how many subscribers push has right now, what push has sent and clicked over its entire run, and how much of that clicking has … Continue reading
Your loyalty program has three tiers, and every one of them gets the same win-back push. That’s the state of things on a Tuesday retention review at a mid-market Shopify Plus store: the CRM manager pulls up last month’s send … Continue reading
It’s Thursday afternoon and your flash sale goes live at 8 PM. You have two headlines for the push that announces it, and no real conviction about which one wins: “Sale ends tonight” or “Last call: 20% off ends at … Continue reading
It’s 11:58 a.m. and your flash sale goes live at noon. The discount code is loaded and the landing page is up — the only thing missing is the push notification telling your subscriber list the sale is on. Normally … Continue reading
Multi-Agent Chat Right question, right teammate. Multi-agent chat routes each visitor to the person who can actually help: sales questions to sales, support to support, each language to its speaker, straight into the channels your team already answers. See Plans … Continue reading
Page-Level Chat Targeting One widget everywhere is noise on half your pages. Targeting rules decide who sees which chat widget, and where: WhatsApp on product pages, support channels on docs, and a clear checkout with no distractions. See Plans See … Continue reading
Base44 is a popular choice for building modern PWAs. It’s fast, flexible, and removes a lot of traditional infrastructure headaches. But if you’ve ever tried to add web push notifications to a Base44 app, you’ve probably hit what looks like … Continue reading