WhatsApp Cart Recovery

The cart reminder they’ll actually read,
with a read receipt.

WhatsApp cart recovery reaches shoppers on the app they check hourly, with pre-approved templates carrying the product, the price, and the way back to checkout.

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Suhaib A
“Web push notification was a totally new channel that we added to our marketing stack and is continuously adding revenue on a daily basis ever since. Would highly recommend it to all online retailers.” Suhaib A · Head of SEO

75,000+ businesses Set up in minutes, no engineering ticket 14-day money-back guarantee

WhatsApp recovery message example

Trusted by 75,000+ businesses in 150+ countries

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Why it works

Recovery for customers who live in chat.

In markets where WhatsApp is the internet, the cart reminder belongs in the chat list, not an unopened inbox.

Templates built to recover

Product, price, and a one-tap path back to checkout, in a pre-approved format that lands the moment the timer fires.

Timed to the intent window

Recovery fires minutes after abandonment, then escalates politely, and stops the instant the shopper completes checkout.

Complements push recovery

Web push catches the browser; WhatsApp catches the phone. Together they cover the shopper wherever the decision resumes.

How it works

From abandoned cart to chat-app checkout.

Cart abandonment trigger with sequence preview

One trigger, both channels

The same cart event drives push and WhatsApp recovery, sequenced so channels reinforce each other instead of colliding.

  • Shared cart triggers across channels
  • Waterfall sequencing between push and WhatsApp
  • Auto-stop on completed checkout
See push cart recovery
Dashboard with recovery revenue attribution

Recovery you can attribute

Goal tracking reports recovered revenue per channel, so you can see exactly what WhatsApp adds on top of push in your markets.

  • Per-channel recovery attribution
  • Delivery and read reporting
  • Free click-to-chat widget included
See goal tracking

What’s included

Exactly what you’re buying, on one dashboard.

Six capabilities behind every campaign on this page, running on the engine that delivers 15.2 billion notifications a month.

Smart opt-in prompts

Time-on-page, scroll-depth, and click triggers with full design control. It’s the difference between a 3% and a 12% opt-in rate.

Preview opt-in styles

Broadcasts & drip campaigns

One-off sends, scheduled pushes, and multi-step drips with rich images and action buttons. AI Copywriter drafts them when you want a head start.

Meet the AI Copywriter

Visual Workflows

Drag-and-drop journeys for cart recovery, welcomes, and win-backs. The builder is on every plan, including Free.

Explore Workflows

Dynamic segmentation

Segment by behavior, geography, device, and purchase history. Audience groups keep themselves up to date.

See segmentation

A/B testing

Test headlines, images, and CTAs; smart mode shifts traffic to the winner automatically. Premium plans and up.

See A/B testing

Goal tracking & analytics

Revenue attribution per campaign and per workflow. Owned-channel numbers your CFO will actually accept.

See goal tracking

Integrations & developers

Plugin-deep where you sell. API-deep where you build.

Native plugins launch the channel with no engineering ticket. When your developers want the keys, every SDK and endpoint is documented.

Shopify & Shopify Plus

The native app for high-volume stores: cart and browse recovery, back-in-stock and price-drop alerts, and revenue attribution. Installed in an afternoon, not a 12-week integration cycle.

Explore the Shopify Plus app

WooCommerce

Launch cart recovery and order campaigns directly from your WordPress admin. Two clicks, same-hour first campaign.

WooCommerce cart recovery

HubSpot

Trigger push from HubSpot lists and events.

HubSpot integration

REST API & webhooks

Every console operation available as a documented endpoint. No dashboard lock-in.

API documentation

iOS SDK

Production-grade APNs delivery for native Apple apps.

iOS push

Android SDK

The Firebase upgrade: deeper targeting, clean attribution.

Android push

React Native SDK

One codebase, real-time push on both platforms.

React Native push

Flutter SDK

Add push to your Flutter apps with an afternoon’s work.

Flutter push

The numbers

Recovery, where reading happens.

15%
cart recovery rate, active-store average
12–25%
checkout recovery, typical range
150+
countries reached
75,000+
businesses on PushEngage
“Web push notification was a totally new channel that we added to our marketing stack and is continuously adding revenue on a daily basis ever since.”
Suhaib A Suhaib A Head of SEO

FAQ

Questions, answered.

Is WhatsApp recovery compliant with Meta’s rules?

Yes. Recovery messages use approved template categories, send only to opted-in customers, and the submission flow for custom templates is built in.

Won’t customers find it intrusive?

Recovery goes to customers who opted in at checkout, sequences are frequency-capped, and everything stops the moment they buy. In WhatsApp-first markets this is the expected experience.

Should we run WhatsApp or push recovery?

Both, sequenced. Push fires first in the browser; WhatsApp follows on the phone where delivery certainty is highest. Attribution shows each channel’s contribution.

What does it cost?

WhatsApp messaging prices with your PushEngage plan, and push recovery rides the same subscription. Paid plans carry a 14-day money-back guarantee.

Recover carts where messages get read.

Set up in minutes. If PushEngage isn’t the best fit within 14 days, we refund 100%. No questions asked.

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Free plan available Set up in minutes Pay only for active subscribers