Frequently Asked Questions

How can I look into the Push Notifications product features and dashboard for that you have?
Please register with a new account here and you will receive an email with login to your dashboard. Click here to see the PushEngage product features. You can register for free notification services of 15 days. During free trial period you can access the product features and dashboard. You can check the pricing for notification services here
If I have more questions who should I ask?
Please send us your query through Contact Us page, or email to us at care@pushengage.com
Which browsers and their versions are supported by PushEngage?
Supported By PushEngage
Feature is not Supported by Browser
Support is not launched for Web Push by Apple
# Desktop Icon Mobile Icon
Browsers Chrome Logo Firefox Logo Safari Browser Logo Edge Logo Opera Logo Chrome Logo Firefox Logo Safari Browser Logo Opera Logo Samsung Internet Logo UC Browser Logo
OS Windows Operating System Logo MacOS Logo Ubuntu Operating System Logo Windows Operating System Logo MacOS Logo Ubuntu Operating System Logo MacOS Logo Windows Operating System Logo MacOS Logo Windows Operating System Logo Android Logo iOS Logo Android Logo iOS Logo iOS Logo Android Logo Android Logo Android Logo
Version V50+ V50+ V50+ v44+ v44+ v44+ v7,8,9 v17+ v42+ v42+ v42+ v44+ v37+ v5+ v12+
Basic Support
Large Image Notifications
Multi Action Notifications
Required Interaction
Appearance The appearance of the web push notification varies on all browsers depending upon the Operating System, Please click here to check all the variations on different browsers and operating systems.
Can PushEngage be implemented on http websites?
Yes, PushEngage can be implemented on a HTTP website, and that is one of the advantage of using our product, that you do not need to have a HTTPS version of your website. We will implement this using our Https certificate and the domain your push notifications will be hosted will be https://yourdomain.pushengage.com . It's a part of our feature and you will not charge anything extra even if you have registered for free push notification services.
Can PushEngage be implemented on https websites, with a url structure https://push.mydomain.com ?
Yes, we can implement if you have your own Https domain and want to have your web push notifications come from your domain name.
Do you have a WordPress Push Notifications Plugin?
Yes , we offer a Wordpress plugin here.You can automatically send push notifications from wordpress on publishing a new post using this plugin.
How do I get access to my subscribers for Notifications, as I may need them if I want to migrate to a different software provider?
In order for us to provide you your subscriber ID's that have subscribed to your notifications, we would need that you provide us the GCM (Google Cloud Messaging) API Key for Chrome, and Certificate Details for Safari at the time of installation. Without this information it is not possible for us to provide you the subscriber ID's. Also, note to export your subscriber ID's you need to be subscribed to our paid plans. If you want to know how to register for a GCM Key, please refer to documentation here.
I have a large list of email subscribers for my site. Is there a way to tie this list to the subscribers through Push Notification on the website?
The Chrome PushManager only gives us an opaque end-point for each of the subscriber i.e. a key like 'APA91bHPffi8zclbIBDcToXN_LEpT6iA87pgR'. We do not have the ability to directly map this to a email of an user.
However, if have the ability to determine the email or any other of your internal mapping of the user at the time of subscription, we provide you the ability to store that information along with the key.
After I have 2500 subscribers in my free account, what will happen to my account?
Once you reach a subscriber number of 2500, you will need to upgrade to paid plan to keep sending web push notifications. You can check the pricing here

Have Another Question?

If you have any questions, you can check out support page. In case you could not find the answer, you can contact us. We will surely help you out to get it solved.

Talk to us

Want custom features and enterprise support?

Get Unlimited Subscribers, Unlimited Notifications, 24x7 Phone/Email Support, Custom Branding, Unlimited Multi Site, Drip Auto Responder and much more...