GDPR & Privacy Compliance

Compliance isn’t a feature.
It’s the architecture.

Every PushEngage subscriber exists because a browser or OS logged an explicit permission grant. Data storage defaults to a subscription token and behavior events, nothing personal, and export and deletion tooling covers GDPR Articles 15 and 17. Every plan, including Free, runs on the same consent architecture.

John Smith
“We are able to reach our customer base in almost an instant. Email would have been too slow to put together in an emergency.” John Smith · CEO

75,000+ businesses GDPR and CCPA compliant on every plan 14-day money-back guarantee

PushEngage opt-in prompt builder, the consent surface subscribers see first

Trusted by 75,000+ businesses in 150+ countries

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Why it works

The vendor review that closes in days, not quarters.

Push programs stall in legal queues when the consent model is murky. Browser-level permission, minimal data defaults, and documented subject-rights tooling give your legal team clean answers.

Consent is the entry ticket

No subscriber enters your account without an active Allow click at the browser or OS level. There is no passive enrollment and no pre-checked box anywhere in the flow.

Minimal by default

PushEngage stores a subscription token and behavior events. Names, addresses, and payment data are never stored unless you explicitly pass them through the Attributes API, which is opt-in only.

Subject rights without engineering

Export a subscriber’s data for an access request or delete the record entirely, from the dashboard or the API. No custom extraction pipeline, no developer ticket.

How it works

Informed consent, demonstrably.

PushEngage segmentation rules that can serve consent flows per region

A two-step consent flow for EU traffic

The pre-permission overlay explains what subscribers will receive, in plain language you write, before the browser dialog appears. Geo segmentation serves EU visitors the two-step flow and US visitors the standard prompt, so each jurisdiction gets the right consent path.

  • Customizable pre-permission overlay on Business and above
  • Geo-segmented consent flows per jurisdiction
  • Opt-out lives at the browser level, always under the subscriber’s control
See geo segmentation
PushEngage dashboard, one platform behind every channel's consent posture

Every channel, the same consent posture

Web push runs on browser permission, app push on the iOS and Android opt-in dialogs, and WhatsApp under Meta’s opt-in and template framework. Across all of it, the compliance event happens before the first message can send.

  • Web push: an active Allow in Chrome, Firefox, Edge, or Safari
  • App push: OS-level opt-in and opt-out
  • WhatsApp: Meta-approved templates and standard opt-out keywords
See the four-channel platform

What’s included

Exactly what you’re buying, on one dashboard.

Compliance is platform plumbing, not a plan upgrade: the consent architecture underneath every channel is the same on Free as it is on Enterprise.

Setup and integrations

The same clean data posture wherever you install.

One-click plugins for the major platforms, with the consent flow and the minimal data defaults shipping in the box.

The numbers

Clean answers for the questionnaire.

0
personal data fields stored by default
2-step
consent flow available for EU traffic
100%
of plans, including Free, on the same consent architecture
150+
countries where PushEngage customers operate
“PushEngage is quick and easy to implement. The ability to tailor your target audience is particularly impressive as you are able to increase your engagement rates as you use the software.”
Alex Avery Alex Avery Database Marketing Executive

Trust and capture

Where compliance meets the rest of the platform.

FAQ

Questions, answered.

Is the free plan GDPR compliant too?

Yes. Compliance is a platform-level commitment, not a tier-gated feature. Every plan runs on the same consent architecture and minimal data defaults, and your consent posture carries forward when you upgrade.

How do subscribers opt out?

At the browser or OS level, entirely under their own control. They revoke permission in browser settings or device notification settings without contacting you, and WhatsApp subscribers opt out with standard keywords.

What data does PushEngage actually store?

A subscription token and behavioral events like page views and notification clicks. Names, emails, addresses, and payment data are never stored unless you actively pass them through the Attributes API, and doing so changes your data-handling obligations, so review it during integration design.

How do I handle an access or deletion request?

Export the subscriber’s record for an Article 15 access request or delete it for an Article 17 erasure request, from the dashboard or the API on paid plans. You remain responsible for any downstream copies in your own exports.

Does using PushEngage make my whole business GDPR compliant?

No vendor can claim that, and we don’t. GDPR covers your entire data stack. What PushEngage ensures is that the notification channel it operates for you is consent-first, minimal by default, and equipped with the subject-rights tooling your legal team will ask about.

What about CCPA?

CCPA and GDPR have different scopes and obligations. Geo-segmented consent flows let you serve EU visitors the two-step GDPR flow and configure US traffic per CCPA’s model, instead of applying one framework everywhere.

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