Transactional Alerts

“Where’s my order?”
Answered before they ask.

Order confirmations, shipping updates, delivery notices, and account alerts as push notifications: delivered in seconds, opened at rates email never sees, and off your support queue.

John Smith
“We are able to reach our customer base in almost an instant. Email would have been too slow to put together in an emergency.” John Smith · CEO

75,000+ businesses Set up in minutes, no engineering ticket 14-day money-back guarantee

Notification composer with order update preview

Trusted by 75,000+ businesses in 150+ countries

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Why it works

Updates customers actually see.

Transactional email fights promotions for inbox attention. A push lands on the lock screen the moment the status changes.

Order and shipping updates

Confirmation, dispatch, out-for-delivery, delivered: each event fires its own notification automatically from your store’s real order flow.

Account and service alerts

Password changes, renewals, usage thresholds: SaaS products use the same pipeline to keep users informed in real time.

Trust that compounds

Post-purchase communication is where repeat-purchase trust is built. Customers who know where their order is come back for the next one.

How it works

From status change to informed customer.

Trigger configuration for order events

Wired to your order events

Native WooCommerce and Shopify integrations fire updates from real order status changes; custom stacks use one documented API call per event.

  • Native store integrations, zero wiring
  • API and webhooks for custom platforms
  • Smart tags carry order number and product
See deep eCommerce integrations
WhatsApp order update example

WhatsApp for the inbox-averse

International customers live on WhatsApp. The same order events can send pre-approved WhatsApp updates, where those customers actually look.

  • Pre-approved WhatsApp order update templates
  • One event stream, two channels
  • No Meta Cloud API project required
See WhatsApp order updates

What’s included

Exactly what you’re buying, on one dashboard.

Six capabilities behind every campaign on this page, running on the engine that delivers 15.2 billion notifications a month.

Integrations & developers

Plugin-deep where you sell. API-deep where you build.

Native plugins launch the channel with no engineering ticket. When your developers want the keys, every SDK and endpoint is documented.

The numbers

Delivery you can promise a customer.

99.99%
delivery rate
400%
higher open rates than email
75,000+
businesses on PushEngage
15.2B
notifications delivered in the last 30 days
“We are able to reach our customer base in almost an instant. Email would have been too slow to put together in an emergency, and social media organic posts only reach a fraction of the following.”
John Smith John Smith CEO

FAQ

Questions, answered.

How is this different from transactional email?

It complements it. Email is the receipt of record; push is the real-time signal. Customers see the status change in seconds instead of finding it under promotions tomorrow, and your WISMO ticket count shows the difference.

Which events can trigger an alert?

Any order status your store emits (confirmed, shipped, out for delivery, delivered, refunded) plus custom events from your own stack via the API.

Do transactional pushes mix with marketing sends?

No. Transactional alerts run as their own campaigns with their own triggers, and frequency capping governs promotional sends separately.

What does it cost?

You pay only for active subscribers, never per message, which is exactly where per-message transactional providers get expensive. Paid plans carry a 14-day money-back guarantee.

Keep every customer in the loop.

Set up in minutes. If PushEngage isn’t the best fit within 14 days, we refund 100%. No questions asked.

Free plan available Set up in minutes Pay only for active subscribers