Notice: There is no legacy documentation available for this item, so you are seeing the current documentation.
You do not need to create broadcast campaigns only when you need them sent. If you have planned an upcoming event or sale or content that you want to broadcast for a later date/time or while you are away, you can do so by using the scheduling feature. Your subscribers will see the campaigns as you set them on the date & at the time that you schedule them.
In this guide, you will learn how to schedule broadcasts for your push subscribers.
Before You Start
We have three scheduling options –
- Regular Scheduling
- Scheduling/Sending in Customer’s Timezone.
- Recurring Schedule.
You can log in with your registered account and navigate to Campaigns » Push Broadcast » Content.
You can add the text fields of all the Notification Title, Notification Message, and Notification URLs & add an image to be seen in the campaigns.
Note: A scheduled notification can be edited or deleted before the scheduled date & time arrives. You need a Business plan and above to schedule the campaigns.
Under the Send/Schedule option, you can schedule the notifications to go out later, even when it is out of your working hours or enjoying your vacation. Also, the scheduling can be repeated by setting up the days in a week and setting the timing of the sending.
Selecting Audience Group/Custom Audience
The Audience can be selected while sending out campaigns. You can click on Send to Specific Audience group.
Here, you can select any of the options mentioned below :
- Subscription date range
- Subscriber Time zone
You will always have the option to send now or send later. If you are scheduling for later, you can play around with options that suit your needs.
Schedule on a particular day & time – This is where you can schedule a campaign one time for a specific time and day, the time will be as per the timezone added in your Account Settings for that site.
Scheduling in Customer’s Timezone
Sending in Customer’s Timezone is a good option for dealing with an Audience multiple timezone. When you choose a date & time let’s say 11 AM, it will schedule as per the Customer’s 11 AM, for example, unless the time has passed. In that case, it just skips scheduling in that timezone. This guide helps you understand all the steps in detail.
You can schedule repeated notifications on the days of the week at a particular time. This way, the same campaign will be sent out at a specific time without having to schedule every day or every weekend.
If in case you run into any issues, please feel free to contact us by clicking here. Our support team would be able to help you