WhatsApp Chat Widget

Support questions don’t need
another inbox.

The free WhatsApp chat widget routes website visitors straight into a WhatsApp conversation with your team. No dashboard to staff, no agents camping online, no per-seat pricing.

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John Smith
“We are able to reach our customer base in almost an instant. Email would have been too slow to put together in an emergency.” John Smith · CEO

75,000+ businesses Set up in minutes, no engineering ticket 14-day money-back guarantee

Click-to-chat widget showing multichannel options including WhatsApp, Messenger, and Telegram

Trusted by 75,000+ businesses in 150+ countries

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Why it works

Chat that ends up where you already answer.

Your team answers WhatsApp all day anyway. The widget just connects website visitors to that conversation.

One click to install

Embed on any website with a single click. Visitors tap the widget and land in a WhatsApp chat with your business, no forms in between.

No inbox to staff

Conversations continue in WhatsApp, where replies happen on your team’s schedule. Nobody watches another dashboard for the ping.

Free, genuinely

The WhatsApp widget is free forever with unlimited chats. Paid tiers add 21 channels and deeper design control when you want them.

How it works

From page visit to conversation.

PushEngage multichannel chat widget live on a WordPress website

Styled like your site

Custom icons, colors, layouts, and CTA text keep the widget on-brand, from a fashion store to a SaaS dashboard.

  • Custom icons, avatars, and CTA buttons
  • Color, gradient, and font control
  • Custom CSS for pixel-perfect matches
See the full chat widget
Chat widget settings showing per-channel configuration and targeting rules

Show it where it helps

Targeting rules put the widget on product pages during business hours and hide it where it distracts, per page, country, and device.

  • Page-level display rules
  • Geo, device, and business-hours targeting
  • Different channels on different pages
See page-level targeting

What’s included

Exactly what you’re buying, on one dashboard.

The widget routes on-site visitors into your WhatsApp for one-on-one conversations today; when you are ready to automate campaigns on WhatsApp, that is the platform’s separate WhatsApp Automation lane, same login.

Route visitors to WhatsApp

High-intent buyers tap the widget and land in your WhatsApp instantly. The conversation lands in the app you already check, with no new dashboard.

How WhatsApp routing works

22+ other channels in the same widget

WhatsApp is one option in a 22+ channel menu. The same widget can also route to Messenger, Telegram, email, and SMS.

Chat widget overview

Page-level targeting

Make WhatsApp the prominent option on high-AOV product pages and secondary on support pages. Per-URL rules from the dashboard.

See page targeting

Multi-agent

Assign different WhatsApp numbers or lines to different pages or languages so conversations always reach the right teammate.

Multi-agent routing

Agent scheduling

WhatsApp appears in the widget only when someone is available to reply. Business-hours rules prevent dead threads.

Configure scheduling

Custom styling

Brand the WhatsApp button with your own icon and color so it matches the site rather than floating on it.

See styling options

Bridge: WhatsApp Automation

The widget handles inbound conversations. WhatsApp Automation, a separate product on the same platform, handles outbound cart recovery and order updates. Same login, distinct lanes.

See WhatsApp Automation

Setup and integrations

Installs wherever you run your site. One snippet, any platform.

One-click install on WordPress and WooCommerce. Shopify embed included. Paste one line of JS to add the widget anywhere else.

WordPress plugin

Install the PushEngage plugin and the chat widget is ready in minutes, right from your WordPress admin. No code, no dev ticket, no configuration file to edit.

Get the WordPress plugin

Shopify and Shopify Plus

Native embed, no code required. The widget goes live on your storefront the same afternoon.

Shopify Plus app

WooCommerce

Installed alongside the PushEngage WooCommerce plugin. Chat and push share one setup flow.

WooCommerce setup

Any site, one JS snippet

Not on WordPress or Shopify? Paste one line of JS into your site’s head and the widget is live. Works on any CMS or custom build.

See all setup options

22+ chat channels

WhatsApp, Messenger, Telegram, Instagram, email, SMS, and 17 more. Visitors pick their channel and your team replies from the inbox they already use.

See all channels

The numbers

Conversations without the queue.

1-click
embed on any website
0
inboxes to staff
20+
channels on paid tiers
75,000+
businesses on PushEngage
“PushEngage is quick and easy to implement. It provides results promptly and the analytics presents them in a clear and understandable fashion.”
Alex Avery Alex Avery Database Marketing Executive

FAQ

Questions, answered.

Do we need the WhatsApp Business API?

No. The widget links visitors to your existing WhatsApp or WhatsApp Business number. There is no API project, no webhook infrastructure, and no approval queue.

What’s actually free?

The WhatsApp click-to-chat widget: unlimited conversations, one-click embed, forever. Paid tiers add 21 channels, targeting rules, and deeper design control.

How is this different from live chat software?

Live chat tools add an inbox your team must staff in real time. This widget routes the conversation into WhatsApp, where your team already answers on its own schedule.

Will it slow down our site?

The widget loads asynchronously and doesn’t block rendering. It’s a lightweight embed, not a chat application bolted to your pages.

Let visitors chat where they already are.

Set up in minutes. If PushEngage isn’t the best fit within 14 days, we refund 100%. No questions asked.

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Free plan available Set up in minutes Pay only for active subscribers