Notice: There is no legacy documentation available for this item, so you are seeing the current documentation.
Yes, you can manage your list. We do give the option of cleaning up. You can follow the below steps to clean up the required subscriber’s list.
This section can only be accessed by the admin users of your account.
Step 1 – Login to your PushEngage Dashboard and navigate to Audience > Subscribers.
We offer two options to delete the subscribers Basic & Advanced –
- Basic Filter Option – Here you can delete the subscribers under the following conditions
- Subscribers who did not Click
- Subscribers who did not View
- Subscribers who did not Receive
- Advance Filter Options – Here you can delete the subscribers under the following conditions
- Device Type
- Subscription Rate
- Last Click Date
- Last Sent Date
- Last View Date
- Total Click Count
- Total Sent Count
- Total View Count
You can add new rules as well by adding custom conditions.
Step 2 – You can select the conditions as per your subscriber’s behavior. You can select the Tab accordingly and select the condition from the dropdown.
Step 3 – Enter the number of days in the input field or the country name, device type, browser date, etc. To set custom conditions select Add New Rules.
Add Custom Conditions –
Step 4 – Once you’ve applied the rules click on Preview Subscribers and Submit The Cleanup Request.
Please note that if the filtered subscribers are more than 25% then you cannot clean up from the dashboard you need to contact your account manager or write to us at email@example.com.
Step 5 – Once you’ve applied the rules and click on Filter subscribers. You will get a confirmation box. If you are sure to clean up you can type Delete and process the deletion.