The Inboxless Chat Widget

Chat isn’t the problem.
The inbox is.

The PushEngage chat widget routes visitors to WhatsApp, Messenger, Telegram, email, or SMS: the channels your team already answers. No new dashboard, no agents camping online, no per-seat pricing.

John Smith
“We are able to reach our customer base in almost an instant. Email would have been too slow to put together in an emergency.” John Smith · CEO

75,000+ businesses Set up in minutes, no engineering ticket 14-day money-back guarantee

PushEngage chat widget live on a WordPress website

Trusted by 75,000+ businesses in 150+ countries

Domino's TUI HP AJIO Shop LC Charlton Athletic Harvard Business Review FunnelKit

Why it works

A traffic router for intent, not another tool to manage.

Contact forms get ignored and live-chat inboxes need staffing. The inboxless widget sends each conversation where your team already lives.

Route, don’t queue

Visitors tap the widget and land in WhatsApp, Messenger, Telegram, or email instantly. Questions get captured without real-time pressure on your team.

Looks built in-house

Custom icons, branded avatars, vertical or horizontal layouts, full color and gradient control, and custom CSS for power users.

No per-seat pricing

Chat tools charge per agent and grow costs instead of outcomes. The WhatsApp widget is free forever; upgrades price the widget, not your headcount.

How it works

From anonymous visitor to conversation your team can win.

Chat widget channel configuration and page targeting rules

Design control past the color picker

Most chat tools offer a color swatch and call it branding. This widget matches your site down to the font, whether you run a fashion store or a SaaS dashboard.

  • Custom icons, avatars, and CTA buttons
  • Vertical or horizontal layouts, fonts, and gradients
  • Custom CSS when you want pixel-level control
Preview widgets on your site
Chat widget style and settings preview

Targeting that understands context

Not every visitor should see the same widget. Show WhatsApp on product pages, support channels on docs, and different options by country, device, or business hours.

  • Page-level and geo targeting rules
  • Device targeting and business-hours schedules
  • Route to booking links, CRMs, or onboarding flows
See page-level targeting

What’s included

Exactly what you’re buying, on one dashboard.

The chat widget is the conversation bridge of the same platform: push brings visitors back after they leave; the widget routes the ones still on the page to the messaging app you already answer.

Inboxless routing, 22+ channels

Visitors pick their channel and land directly in your WhatsApp, Messenger, email, or SMS. You reply from the inbox you already check, with no new dashboard to learn.

See how routing works

Page-level targeting

Show a sales WhatsApp button on product pages and a support email option on your docs pages, using per-URL rules configured from the dashboard with no code needed.

Read about page targeting

Custom styling and icons

Custom icons, branded colors, and layout controls make the widget look built in-house, down to the icon set and font. Fits any site from a fashion store to a SaaS dashboard.

See styling options

Multi-agent routing

Route buyers to sales and support questions to the right teammate, by page and language. The conversation goes where the answer lives, with no inbox to staff.

Set up multi-agent routing

Agent scheduling and business hours

Set business hours per channel and per agent so the widget only shows options that are live right now. Nothing goes unanswered because no option appeared.

Configure business hours

WhatsApp in the widget

High-intent buyers who tap the widget during research land straight in your WhatsApp, mid-decision. One tap starts a conversation in the channel they already use daily.

Add WhatsApp to your widget

Chat and push, one dashboard

The visitor who chats today becomes the push subscriber you re-engage after they leave. Both channels share one dashboard and one active-subscriber pricing line.

Explore web push

The four-channel platform

Web push, app push, WhatsApp, and chat share one dashboard and one active-subscriber pricing model. Add a channel without adding a vendor.

See the platform overview

Setup and integrations

Installs wherever you run your site. One snippet, any platform.

One-click install on WordPress and WooCommerce. Shopify embed included. Paste one line of JS to add the widget anywhere else.

The numbers

Conversations that convert, without the queue.

20+
channels one widget can route to
0
inboxes to staff or dashboards to learn
1-click
embed on any website
75,000+
businesses on PushEngage
“PushEngage is quick and easy to implement. The ability to tailor your target audience is particularly impressive as you are able to increase your engagement rates as you use the software.”
Alex Avery Alex Avery Database Marketing Executive

Chat family

More from the chat toolkit.

FAQ

Questions, answered.

How is this different from Intercom or Tawk.to?

It’s a different category. Those are hosted inboxes your team has to staff. The PushEngage widget is inboxless: it routes each visitor to WhatsApp, Messenger, email, or SMS, where the conversation continues on channels you already answer.

Is it really free?

The WhatsApp click-to-chat widget is free forever and embeds in one click. Paid tiers unlock 20+ channels, deeper design control, and targeting rules, with no per-seat pricing.

Will it look like our brand?

Yes: custom icons, branded avatars, layouts, full color and gradient control, fonts, and custom CSS. It blends in like it was built in-house.

Do we need developers to install it?

No. One-click embed on any website, and targeting rules configure from the dashboard. It works alongside the rest of PushEngage or on its own.

Turn conversations into conversions.

Set up in minutes. If PushEngage isn’t the best fit within 14 days, we refund 100%. No questions asked.

Free plan available Set up in minutes Pay only for active subscribers